Cancellation & Refund Policy

At Heldilyf, we strive to ensure your satisfaction with our products and services. Please read our Cancellation & Refund Policy carefully:

Cancellation Policy:

• To cancel an order, contact our customer support team within 24 hours of placing the order.
• Cancellations are subject to a cancellation fee.

Refund Policy:

• Refund requests can be made within [X] days from the date of purchase.
• Refunds are processed within [Y] days after the approval of the request.
• Refunds will be issued in the original form of payment.

Digital Products:

• No refunds are provided for digital products once the download or access link has been sent.

Services:

• Refunds for services are subject to the terms outlined in the service agreement.

Damaged or Defective Products:

• If you receive a damaged or defective product, contact us within [Z] days to initiate a return or replacement.

How to Request a Refund:

• Contact our customer support team via [contact form/email/phone] with your order details and reason for the refund request.

Note:

• The terms of this policy may be subject to change without prior notice.
• We reserve the right to refuse or limit refunds in cases of suspected fraud or abuse.

For any further assistance or inquiries, please reach out to our customer support team at [customer support email/phone].

Thank you for choosing Heldilyf!

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